Membership and other interesting facts
What is the Little V.I.P Membership?
The Little V.I.P Membership is a means to offer our existing and new customers a big thank you for purchasing items at our store. After purchasing the Little V.I.P Membership you will automatically receive a minimum of 10% discount on the new collections.
Please note that there are currently no special member discounts on the sale items as these are reduced by 70%.
Membership is currently free and can be purchased here. You simply purchase this, just as you would any other product after which you will see the products displayed as below (with the discount prices as explained above):
Please note that you will only see the price reductions when you are logged in with your email address and password. You can login here.
I placed a Little V.I.P membership in my basket and other products but did not receive the discount.
Yes indeed. In order to receive the discounts you must first ‘purchase’ the Little V.I.P membership. After doing so you will see the products at a reduced price.
I am a Little V.I.P member but do not see any discount
In order to see the discount you must forst login. After logging in the discounts will be automatically applied.
I had an account in the old system and cannot retrieve my details. What now?
For the summer of 2015 we have updated our site nd migrated to a new platform. Unfortunately as a result of this we have to ask you to re-register you account details as a new customer. It only takes a few minutes and we apologise for any inconvenience caused. If you would like assistance then please send us an email to firstname.lastname@example.org. We will also be very happy help you retrieve you previous order details.
What payment option do I have?
You can pay in our stores in any of the following ways:
- Bank transfer
IDEAL. How does it work?
Customers with a Dutch bank account can pay by IDEAL.
iDEAL allows you to make online purchases in a familiar, secure and simple way. iDEAL is the system that links you directly to your online banking application when you buy online. To start using iDEAL, you don’t need to register, download any files or open an account. If you already have online banking with ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers, you can make payments using iDEAL right away. The transaction is completed swiftly and simply in the familiar online banking environment of your own bank – paying in a way you are already familiar with.
A few simple steps is all it takes to pay using iDEAL:
- Place your order
- Select iDEAL as payment method
- Select your bank
- This opens the familiar online banking application of your own bank
- The relevant details of your purchase will already be shown
- You merely authorise the payment in the usual manner
- Your bank confirms your payment
- You return to the Little Department Store – order accepted and payment successful!
How can I pay by bank transfer?
Account Number : 626672678
Bank naam : Abnamro
IBAN : NL90ABNA0626672678
BIC : ABNANL2A
How can I pay per creditcard or Paypal?
When you choose to pay with PayPal there are 2 options. If you already have a PayPal account then you can user your Paypal Username and Password to pay for your goods. If you are not already registered with paypal you can then use your credit card (Visa, Mastercard, Amex) as a PayPal guest. Either way you shop safely online with exposing any financial information. All payments placed through PayPal are immediately confirmed by email.
What are the advantages of paypal?
PayPal offers a safe and fast way to make purchases on the Internet. It is an internationally accepted method of payment and they also offers customers purchase protection and provide for dispute resolution. For more information see www.paypal.com
What is QANTANI?
Secure online payment through Payment Service Provider QANTANI
QANTANI Payment Service Provider who make it possible to for vendor to offer customers various online payment methods through the web, such as iDEAL, PayPal and credit cards. This allows you as a consumer to make your payments to the Little Department Store within a convenient and secure payment environment. QANTANI is solely responsible for the processing of your payment and does not affect the delivery of your online purchases. For more information about QANTANI see their website: https://www.qantani.com/
What are the shipping and return costs?
Click here for information about shipping and returns